My favourite lines:
The respondents were asked what they hated the most at work. Number one on the list by far: lazy and underperforming colleagues. And, making it worse: their boss wasn’t doing anything about it.
Tough leadership is when leaders let employees know exactly where they stand without any timidity or ambiguity.
Tough leadership is when leaders set high standards to which they hold their teams to account.
It’s (tough leadership) most effective when used in short bursts and only when necessary.