Tuesday, June 21, 2011

Don't be nice; be helpful

Great article on giving feedback - Don't be nice; be helpful. This is something I often struggle with.

I love the framework:
1. Ask permission
2. Don't hedge
3. Do it often

I'd add to this that to help create a culture of giving feedback, it helps to regularly ask for constructive feedback on what you're doing yourself. Eg. If you're an entrepreneur, implement a 360 degree feedback program or for something more informal, catch up with members of your team and ask them for feedback on your performance and what they'd like you or the business to change. If you're seeking feedback yourself, then not only will you learn about things to improve, but it helps make it easier to give feedback on others.

via @cameront

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