Monday, January 25, 2010
We're just in the process of finding out just how much China slows down to celebrate Chinese New Year. Both of the shoe workshops we work with are closed for the month of February and the timing couldn't be worse, some of our custom designed shoes are in the February issue of Marie Claire and the last week has been our biggest for both traffic and online orders - so we're going to also have a delay in making the shoes at the start of March because we'll have a larger backlog than we expected. So we've been telling customers that their shoes won't be ready until late March and so far so good, our customers seem to be understanding.
Still, it's not ideal and it's a good lesson. We thought we were managing our manufacturing risk by having two workshops to make our shoes, but that doesn't work when they are both in China and both close for Chinese New Year! For next year we'll either have to find a workshop in another country to help plug the gap, or speak with the workshops and see if some of the shoe makers would be interested in taking a shorter break in exchange for a higher rate of pay.
Posted by Michael Fox at 4:31 PM